Terms & Conditions for Jewelry Commissions
Last Updated: November 10, 2025
Welcome to the Solow & Co. website. By accessing and using this site, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree, please discontinue use of the site.
1. General Information
This website is operated by Solow & Co. Throughout these Terms and Conditions, the words “we,” “us,” and “our” refer to Solow & Co. The content on this website is provided for informational and promotional purposes. At this time, we do not offer online purchasing. All transactions and purchases are completed in person or through direct communication with our team.
We may update or modify these Terms and Conditions at any time. Continued use of the website means you accept any updated terms.
2. Custom Jewelry Services
Solow & Co. specializes in custom fine jewelry designed in collaboration with clients. Pricing, materials, gemstones, and production timelines vary based on individual design requirements. Any images or descriptions on the website are examples of our craftsmanship and do not guarantee availability of specific stones or styles.
3. Consultations and Appointments
Consultations may be scheduled in person, by phone, or through our online inquiry form. When scheduling, you agree to provide accurate contact information. We may reschedule or adjust consultation times when necessary.
4. Custom Orders
Custom jewelry pieces are made specifically for each client. Once a design is approved and production begins, orders cannot be canceled, refunded, or exchanged. Deposits toward custom work are non-refundable. Full payment is required before completed jewelry is delivered.
5. Future Online Shopping
Online purchasing may be introduced in the future. If online ordering becomes available, additional terms regarding order processing, shipping, returns, and payment will be included here. Those terms will be clearly posted before any online purchase options are offered.
6. Product Representation
We make every effort to provide accurate descriptions, specifications, and imagery. However, natural gemstones vary in appearance and color. Display differences across screens may cause slight variations between website images and the physical product.
7. Intellectual Property
All content on this website including designs, logos, images, text, and artwork is owned by Solow & Co. or used with permission. You may not copy, reproduce, distribute, or use any website content for commercial purposes without written consent.
8. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information. Please review it here: https://solowco.com/pages/privacy-policy
9. Website Use and Security
You agree to use this website only for lawful purposes. Attempting to interfere with the security or operation of the website is prohibited. Unauthorized access to private systems or data is not permitted.
10. Limitation of Liability
To the fullest extent allowed by law, Solow & Co. is not liable for any indirect, incidental, or consequential damages related to your use of this website or any consultation or purchase. This includes losses related to delays, system availability, or website errors.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of New York, without regard to conflict of law rules. Any legal disputes must be handled in courts located in New York.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Solow & Co.
589 Fifth Avenue
New York, NY 10017
Phone: 914-329-7185
Email: josh@solowco.com